Shipping policy
SHIPPING POLICY – FOLIAGE & STONE
This shipping policy applies to all orders within the United Kingdom.
By placing an order with us, you agree to the terms outlined below.
ORDER PROCESSING
Orders are processed Monday to Friday.
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Handling time: 0–1 business day
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Order cut-off time: 5:00 PM (GMT), London time
Orders placed after the cut-off time may be processed the next working day.
DELIVERY TIME
Estimated delivery times are as follows:
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Transit time: 2–4 business days
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Total delivery time: 2–5 business days
Delivery times are estimates and may vary slightly depending on your location and courier service.
SHIPPING COSTS
We offer FREE UK delivery on all orders.
All orders are securely packaged and shipped with tracked and insured delivery services.
COURIERS
We use trusted UK courier services such as Royal Mail, UPS, and DHL to deliver your order.
ORDER TRACKING
Once your order has been dispatched, you will receive a confirmation email with a tracking number so you can monitor your delivery.
CHANGE OF ADDRESS
If you need to update your delivery address, please contact us within 24 hours of placing your order at:
We are unable to change the delivery address once the order has been dispatched.
INCORRECT ADDRESS
Please ensure all delivery details are correct at checkout.
If an incorrect address is provided and the parcel is returned to us, additional shipping charges may apply to resend the order.
CANCELLATIONS
Orders may be cancelled before they have been dispatched.
If your order has already been shipped, please refer to our Refund Policy for return options.
CONTACT DETAILS
Foliage & Stone
231 Heywood Old Road
Middleton, Manchester
M24 4QR
United Kingdom
Email: info@foliageandstone.co.uk
Tel: +44 7478 034403
Customer support is available 7 days per week.