Privacy policy

PRIVACY POLICY – FOLIAGE & STONE

OVERVIEW
Foliage & Stone is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

INFORMATION WE COLLECT
We may collect the following personal information when you use our website:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via our payment providers)

  • Order and transaction details

We may also collect technical data such as your IP address, browser type, and how you interact with our website.

HOW WE USE YOUR INFORMATION
We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order updates and confirmations

  • Improve our website and services

  • Prevent fraud and ensure security

We may also send marketing emails if you have opted in. You can unsubscribe at any time.

SHARING YOUR INFORMATION
We only share your information where necessary, including with:

  • Payment providers (to process transactions)

  • Shipping partners (to deliver your order)

  • Shopify (our website platform)

These providers only use your information to perform their services.

SHOPIFY
Our store is hosted on Shopify. They provide the online platform that allows us to sell our products. Your data may be stored securely through Shopify’s systems.

For more information, please see Shopify’s Privacy Policy.

COOKIES
We use cookies to improve your browsing experience and analyse website traffic. You can control or disable cookies through your browser settings.

DATA RETENTION
We retain your information only as long as necessary to provide our services and comply with legal obligations.

YOUR RIGHTS
If you are located in the UK or EU, you have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Object to or restrict certain processing

To exercise your rights, please contact us.

DATA SECURITY
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure.

CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Updates will be posted on this page.

CONTACT US
Foliage & Stone
231 Heywood Old Road
Middleton, Manchester
M24 4QR
United Kingdom

Email: info@foliageandstone.co.uk